Exchange Policy
Exchange Policy – Clothing
We want you to love what you wear! If your outfit doesn’t fit right or you received the wrong item, don’t worry—we’ll help you exchange it.
🔁 When You Can Exchange:
- You received the wrong size, color, or item.
- The fit isn’t right, and you'd like to exchange for a different size.
📩 How to Request an Exchange:
- Please contact us within 3 days of receiving your order by
- Emailing us at support@ezlia.in
- Or calling us at +91-83680-83187
Include the following details:
- Your order number
- Photos of the item (unworn)
- The correct size or product you’d like in exchange
✅ Exchange Rules:
- Items must be unworn, unwashed, and in their original packaging with all tags attached.
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Exchanges are only allowed for size or style changes (not refunds).
❗Important Notes:
- No refunds, only exchanges.
- We cannot accept items that have been worn, washed, or are not in their original condition.