FAQ's

1. How can I confirm that my order has been placed successfully ?

After placing your order, you will receive a confirmation email that includes your order details and a unique order number. Please check your inbox and spam folder for this email.

2. Can I modify my order after placing it ?
Yes, you can modify your order within a certain time frame after placing it. Please contact our customer service as soon as possible to request any changes.

3. How can I track my order after it has been placed ?

You can track your order by logging into your account on our website. Once logged in, navigate to the "Orders" section where you will find the tracking information for your recent purchases.

4. Are there any shipping charges for my order ?

Yes, shipping charges may apply to your order depending on the total weight, dimensions, and destination of the package. You can view the shipping costs at checkout before finalizing your purchase.

5. How does the Cash on Delivery process work ?

When you choose Cash on Delivery, you will pay the total amount in cash to the delivery person upon receiving your order. Please ensure that you have the exact amount ready to facilitate a smooth transaction.

6. What are the different ways I can order? 

You can order online through our website,
Over email support@ezlia.in
 or Call us at +91 70821-45647

For email and call orders, mention

  1. Name
  2. Complete Address with pin code
  3. Email address
  4. Product to be ordered
  5. Phone Number

7. How long does it typically take for my order to arrive ?

The delivery time for your order typically ranges from 2 to 5 business days, depending on your location and the shipping method chosen at checkout.

8. Can I use a different billing address than my shipping address ?

Yes, you can use a different billing address when placing your order. Simply enter the billing address in the designated section during the checkout process.

9. How can I get in touch with company

You can email us at support@ezlia.in
or Call us at +91 70821-45647

10. Can I request expedited shipping for my order ?

Yes, you can request expedited shipping for your order at checkout. We offer several shipping options, including express delivery, to ensure your product arrives as quickly as possible.

11. Why is my shipment delayed ?

There can be several reasons for a shipment delay, including weather conditions, customs processing, increased shipping volume, or logistical challenges. We recommend checking your tracking information for the latest updates on your shipment status.

12. What payment methods are accepted for orders ?

We accept various payment methods including credit and debit cards, PayPal, and bank transfers. Please check our payment page for a full list of accepted methods.

13. How can I cancel my order? 

  • You can cancel your order by logging into your account, navigating to the 'Order History' section, and selecting the order you wish to cancel. Click on the 'Cancel Order' button and follow the prompts to confirm your cancellation.
  • You can also directly call us, to cancel your order, during our office hours:10:00 AM - 06:00 PM on following numbers ☎ +91 70821-45647